Shipping/Returns

ROKETA STORE

  • Goldenvale,inc/RoketaStore
  • 610 W Park St
  • Ontario CA 91762

“Thank you for considering our store for your Roketa parts needs. Please note:

  • All parts are sold individually, except for brake pads, which are sold in sets.
  • We do not offer warranties on our parts.

Shipping costs:

  • Prices vary depending on location, size, weight, and fuel surcharges.
  • Customers are responsible for covering these fees.

Incorrect parts:

  • If you receive the wrong parts, contact our parts department within 24 hours for correction.
  • Parts must be returned within 15 days, complete, to qualify for a refund.
  • If you ordered the wrong parts, there’s a 25% restocking fee.
  • Shipping fees are non-refundable.
  • Customers must cover the cost of return shipping and any reshipping fees.

Cancellations:

  • Orders canceled after processing incur a 10% cancellation fee.
  • Ensure the shipping address is accurate to avoid return shipping costs due to incorrect addresses.

Cancellation Fee: Customers canceling processed orders will be charged a 10% fee.